Do you have an error with your tracking script? An error with the tracking script means you'll not be able to collect data, and sometimes it can cause problems with your site.
In order to prevent this, you need to install the tracking script on your site correctly.
Reasons why the tracking script can break:
- If you copy/paste the script and send it via a messaging app or something else, parts of the code can change or be removed.
- Our tracking script uses double quotes ("), which will be removed if the tracking script is sent via messaging or other apps.
How to resolve the issue:
- Copy/paste the tracking script from Adline again.
- Send the tracking script via a code block or text file via email.
- Paste the tracking script directly into the <head>.